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Learning & Development – It’s Really About $$$

When explaining L&D to others outside of work, I often take the short route and say it’s a fancy word for training and employee performance. Most don’t understand that learning is an ongoing...

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Starbucks Afternoon Training Session: It’s More About Damage Control Than...

Here’s the bottom line on this week’s anti-racial bias training at Starbucks, and it was captured perfectly in the headline on The New York Times story about the big event. It said: Starbucks’s Tall...

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Focus on Your Training Misses To Win Over the Masses

Meeting the needs of your employees’ development can seem like a daunting task. So is cleaning your entire house; now imagine skipping the bathrooms every week. As I look back at my career as a...

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Don’t Be Greedy: An Argument for User-Centric Design in HR

Imagine a company that puts its needs before that of their customers. Consider what the shelf life of that organization would be. Picture, if you can, the number of good things that would be said about...

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“Do you like essential oils?” Is NOT a Legitimate Interview Question!

After being twenty minutes late for our long-awaited connection, she opened the conversation with: “About me, prior to coming here, I worked at a day spa.” “Do you like essential oils?” “I feel like...

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The Five New Year’s Resolutions of an HR Leader

2019 is just around the corner and HR leaders everywhere are making their New Year’s resolutions. I’m not talking about false promises to lay off gluten, flatten that spare tire around the midsection,...

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Marketing Training as a Benefit

Today’s workforce is very impatient. We want to grow and develop and get promoted, and we want it all to come very quickly. To be perfectly frank, we believe we are entitled to it. I am your employee,...

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It’s Time to Talk About Mental Health in the Workplace

Thanks to increased awareness driven by celebrities, athletes, politicians and more, mental illness has become less stigmatizing than it previously was. But as society gains a greater understanding of...

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If You Just Rely on AI to Train Managers, Don’t Be Surprised at the...

I’m not easily surprised, but I am when I see something like this: According to The Wall Street Journal, companies are now turning to robots to train and coach young managers. *Insert your bad manager...

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Training A Sourcer in 2019

Recently, I’ve been given the opportunity to train a couple of co-workers on sourcing. Somehow someone heard that I use to do that very thing, and thought it was time for me to pass on the knowledge....

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